Rosemead email account now back up and running - thank you for your patience whilst the system was down. 

 

HealthMakers course - if you are living with a long term physical health condition, and you would like to learn how to manage it better, please refer to our Documents section. 

 

Confirmed case of Measles in Bracknell - please see News section for more details on how to protect yourself and your children. 

 

Media interest regarding cancelled operations - please see our News section for information with this regard.

 

Flu vaccinations - we still have a few vaccines left if you need one. We are able to vacccinate you at a cost of £8 if you do not fall into one of our "at risk" categories, but would like the vaccine. 

 

Travel clinic - please note that if you are travelling in 4 weeks time or less, we are unable to see you here at the surgery, and you will need to attend a private travel clinic. Please refer to our Travel Clinic page on the RHS of our home page for more information.  

 

Use of email - please note that we do NOT accept requests via email for anything other than repeat prescriptions. This is for governance reasons. Please make either a face-to-face or telephone appointment if you wish to discuss something clinical. 

 

CQC we are pleased to be rated as "GOOD". Please refer to our CQC section for a link to the report. 

 

Electronic Prescriptions Service, myGP app and Share Your Care - please see our new pages on these services that we offer. They can be found on the right hand side of the home page. 

 

Car parking - following several "near misses" and an actual collision between patient cars, THE REAR CAR PARK IS NOW FOR STAFF USE ONLY.  Signage at the entrance to the driveway and throughout the surgery clearly states this. There are 2 dedicated disabled spaces and one general space in the front car park. There is plenty of local on-street parking; please ensure that you park courteously and do not block our neighbour's driveways. Thank you for your co-operation. 

 

Contact Details  - please make sure that the contact details that we hold for you and all family members are correct, as we are going to increase our use of SMS messaging and email communication to patients.

 

SMS texting - we are now using this service to send out messages to our patients who have agreed to receive SMS texts. You will receive a reminder about your appointment, and invites to specific clinics (e.g.) Flu Clinic. If you are unable to attend your appointment, please remember to cancel so that we can free that up for another patient. Thank you.

 

Telephone system   - when you contact the surgery, you will hear several options, and when put on hold you will now hear music. You have the option to leave a voicemail for the Secretary and Practice Manager via their extension numbers.

 

Repeat prescription requests - please remember that we will not accept requests for repeat prescriptions over the telephone. Please see "Repeat Prescriptions" tab for more information.

 

Training practice - we are an accredited Training Practice, this means that we sometimes have trainee doctors in surgery. The FY2's and Registrars have completed their 6 year medical training and are qualified doctors who are now experiencing life in a GP surgery. We also host Year 6 medical students from Imperial College, and they may sit in during a consultation with your GP. If you would prefer not to have a trainee present when you see your GP, please let Reception know when you book in. Please refer to our Training Practice page on the LHS of the home page. 

 

If you have any queries or comments about the surgery, please do not hesitate to contact Lynva Adams-Dean our Practice Manager directly, either in person or via her email lynva.adams-dean@nhs.net

 

Please do not forget to complete our anonymous Friends and Family Test (FFT) questionnaire after your appointment. If you have signed up for SMS texting, you will receive a prompt following your appointment. 

 

Click here for information on how to Opt Out of Summary Care.