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Rosemead Surgery

Rosemead Surgery

8a Ray Park Avenue
Tel: 01628 622023
Out of Hours: 111


We respect our patient's rights to confidentiality, both under legislation and best practice, and all of our staff are bound by the NHS Code of Confidentiality.

Everyone working for the NHS has a legal duty to keep information about you confidential. We have a duty to:

  • Maintain full and accurate records of the care we provide to you;
  • Keep records about you confidential, secure and accurate;
  • Provide information in a format that is accessible to you (for example in large type if you are partially sighted);


We will not share information that identifies you for any reason, unless:


  • You ask us to do so;
  • We ask and you give us specific permission;
  • We have to do this by law;
  • We have special permission for health or research purposes;
  • We have special permission because the interests of the public are thought to be of greater importance than your confidentiality.


If you wish others to be able to telephone in and collect your results/ discuss issues with the practice on your behalf, we will need this in writing from you. This will then be noted on your records.


We are unable to give our test results to anyone but the patient (unless it's for a child under the age of 16 and you are the parent/ legal guardian).

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